Frequently Asked Questions

Sacred Health Sanctuary offers telehealth services for patients who are physically present in the States of New York, Pennsylvania, Maryland or Florida at the time of their visit.

Sacred Health Sanctuary is private pay so we are out-of-network with all insurance companies, and do not participate in any insurance plans, including Medicare and Medicaid.  

This model of care was designed intentionally to provide you with the highest level of care without delays in care while waiting for insurance approval and third parties making decisions about your health.  This allows us to provide you with the flexibility, autonomy, and unhurried care we believe is the best approach to medicine.

Depending on your out-of-network benefits, you may be able to get some or all of the visit fees reimbursed.  We can provide a Superbill (a detailed receipt) that you can submit to your insurance for possible reimbursement.  However, we do not submit claims or contact insurance companies on your behalf.

Yes! Your flexible spending account or health savings account can be used to cover our services, such as office visits, labs, or supplements.  Please contact your employer or plan administrator for more details/specifics.  We can send you an itemized invoice upon request.

We offer conventional and specialty lab testing through our lab partners, based on your symptoms and needs.  Testing may be done in-lab or at home through test kits.  You will receive clear and detailed instructions.

Lab fees are included in the cost of many of our packaged services.* An important component of Functional Medicine is strategic testing instead of guessing and adjusting your treatment plan based on your unique needs.  

*Due to state regulations, New York residents must order their own labs directly from our lab partner.  

If nutritional supplements are recommended as part of your treatment plan, we will refer you to our online supplement dispensary.   We offer a 5-10% discount on supplements purchased through us.  Unlike over-the-counter supplements, we only recommend professional-grade supplements that undergo rigorous testing and are free of fillers, additives, and allergens.

Sacred Health Sanctuary is not a primary care medical practice, so we do not provide primary care.  It's important that you continue seeing your primary care provider for general health needs and concerns.  We also encourage you to share the results of any lab testing we perform with your PCP.

Please email us at support@sacredhealthsanctuary.com.